Data Protection Policy

zay777 Privacy Policy

This page clearly explains how we handle and protect your personal information.

Last updated: 29 October 2026

zay777 handles the personal information of users in Myanmar with great care. This Privacy Policy ("Policy") explains how we collect, store, protect, and share data relating to you when you access and use our platform. Please read this Policy carefully and make sure you understand it.

Definitions and Scope

In this Policy, "we" refers to the zay777 platform and the organisation operating it. "You" means any person who accesses or uses our website and services. "Personal information" means any data that can identify you, directly or indirectly.

This Policy applies to all users who access the zay777.run website. By continuing to use the website, you are considered to have accepted the terms set out in this Policy.

Types of Data We Collect

We collect the following types of data in order to deliver our services smoothly and improve the user experience —

2.1 Information You Provide Directly

  • Name, email address, phone number, and age-related information
  • Login credentials provided when creating an account
  • Payment information provided during deposits and withdrawals (we do not store your full card number)
  • Messages sent when contacting customer support
  • Personal information provided during responsible gambling checks

2.2 Automatically Collected Data

  • IP address, browser type and version
  • Login times, pages viewed and time spent on the platform
  • Mobile device model and operating system information
  • Game history and transaction records

2.3 Data Received from Third Parties

  • Payment verification data from KBZPay, Wave Money and AYA Pay
  • Data received with the user's permission from third-party services that the user has voluntarily connected

Data Usage Purpose

Personal data collected is used only for the following purposes—

  • To process account registration and verification
  • To manage deposit and withdrawal services
  • To maintain game history records for review
  • To provide bonuses, promotions and VIP services
  • To support customer service and resolve technical issues
  • To uphold responsible gaming commitments
  • To prevent fraud and improve security
  • To carry out analysis for improving the quality of the platform's services
  • To ensure compliance with laws and regulations

We will never use personal data for any purpose not stated in this policy.

Data Sharing and Disclosure

zay777 does not sell or rent your personal data to third parties. It may only be shared in the following circumstances—

  • Service Providers— Payment processors, technology partners and security providers who assist in delivering the services we have committed to providing
  • When Required by Law— When disclosure is required by a legal obligation or court order
  • Platform Protection— When it is strictly necessary to prevent fraud, dishonest activity or threats to the platform
  • With Your Consent— If we wish to share data for a purpose not stated in this policy, we will request your prior permission

When data is shared with service providers, they are bound by a strict commitment to handle that data only for the purpose we have instructed.

Data Security Measures

We apply technical and organisational measures to protect your personal data—

  • All data transfers are protected with SSL (Secure Socket Layer) encryption
  • Payment data is stored on PCI-DSS compliant servers
  • Access to personal data is strictly limited to authorised staff
  • Accounts can be further protected with Two-Factor Authentication
  • A system is in place to regularly monitor suspicious access attempts
  • In the event of a data breach, immediate action will be taken according to a defined response plan

We make clear that no digital method can guarantee 100% security. Even so, we are committed to providing the highest level of protection we can apply.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve the user experience—

Explanation by type

  • Essential Cookies— Required for the website to function correctly; they cannot be turned off
  • Session Cookies— Disappear automatically when the browser is closed
  • Persistent Cookies— Used to remember your preferences and settings for a set period
  • Analytics Cookies— Used to obtain statistical data on which pages are visited

You can disable cookies through your browser settings. Please note, however, that this may affect some features of the website.

Data Retention Period

We retain data until the purpose for which it was collected is fulfilled, or for as long as required by law—

  • Account Data— Kept for the duration the account remains open; deleted five years after the account is closed
  • Transaction Records— Retained for seven years to comply with financial laws and regulations
  • Game History— Stored for three years so it can be used to resolve any disputes
  • Customer service communications— retained for up to two years after the matter is resolved

Once the retention period ends, data is securely deleted or anonymised.

Your Data Rights

As a zay777 user, you have the following rights regarding your personal data—

  • Right to access— you can request a copy of any data we hold about you
  • Right to rectification— you can request that inaccurate or incomplete data be corrected
  • Right to erasure— you can request deletion of data that no longer needs to be retained under legal obligations
  • Right to restriction— you can request that the processing of your data be restricted for a period of time
  • Right to portability— you can export your data in a usable format
  • Right to object— you can object to your data being processed for a specific purpose

To exercise any of these rights, please email us at [email protected]. We will respond as quickly as possible.

Protection of Minors

zay777 is a platform for players aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we become aware that a minor under 21 has created an account on our platform, we will delete their data immediately.

Policy Updates

We may update this privacy policy at any time. If there are significant changes, we will post a clear notice on the website before the changes take effect. Continued use of the platform after any update is considered acceptance of the revised policy.

Every update is recorded on this page with a "Last updated" date.

Contact zay777

For any questions about this privacy policy, data access requests, or any data protection matter, you can reach us at the following—

Email: [email protected]

Customer Support: 24/7 Live Chat (Myanmar language)

Contacting us via Live Chat will get you an immediate response in Myanmar language. Email enquiries will also be handled as quickly as possible.

Data Protection — FAQ

zay777 never sells or rents your personal data. We only share it in limited cases where it is strictly necessary to provide a service (for example, with payment processors such as KBZPay to handle transactions). Any party we share data with is bound by a commitment to use it only for the purpose we specify.

How long we keep your data depends on its type. Account data is kept for the duration your account is active and for up to five years after it is closed. Financial transaction records are kept for seven years. Gaming records are kept for three years. Once the relevant period expires, data is securely deleted.

We apply SSL encryption to all data transfers. Payment data is stored on PCI-DSS compliant servers, and access to data is strictly limited to authorised staff. We also have systems in place to detect suspicious access attempts in real time.

You can disable all cookies through your browser settings. However, disabling essential cookies may affect core functions such as logging in and saving your settings. Disabling only analytics cookies will not affect normal platform operation.

Email us at [email protected] or contact us via 24/7 Live Chat. We will review your deletion request and remove any data we are not legally required to retain. Data that must be kept for a legally defined period, such as financial records, will continue to be held for that period.

If significant changes are made, we will post a clear notice on the website before the changes take effect and notify registered users by email. Continuing to use the platform after reading the notice will be taken as acceptance of the updated policy.